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How to solve ‘Incomplete document type’ error while closing the Financial Year in Sage X3

A fiscal year (or financial year) is used in accounting, which varies between companies and for budget purposes. It is also used for financial reporting by businesses and other organizations.

Fiscal End closes a Company’s fiscal year and generates the corresponding accounting entries with the document type of NEW.

As we know, before any accounting operations, the accounting financial years involved must be created and open. This function is therefore used to manage, by company, the status of the financial years. Associated with that particular entry transaction validation screen. You may also get an error as “Incorrect document type” while running the closing process in Sage X3. We can resolve this by following steps.

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error incorrect document type
Fig01: Incorrect document type

Step1:

Navigate to: Setup -> Financials -> Accounting Interface -> Accounting code.

  • Select Company, make sure there is an account entered for both lines Profit and Loss account.
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Accounting Codes
Fig02: Accounting Codes

Step2:

Navigate to: Setup -> Financial -> Document Type

  • Check document type ‘NEW’ is created or not. If it’s already created than use that NEW document type in the parameters . If it’s not then create the document type as NEW and its sequence number.
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Document Type
Fig03: Document Type and Sequence number

Step3:

Navigate to: Common Data -> G/L Accounting Tables -> General -> Journal Code. Check journal code ‘New’ is created in the system. If not, create the Journal Code as ‘NEW’  and use it in the parameters

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Journal Code
Fig4; Journal Codes

Step4:

Navigate to: Setup -> General Parameters -> Parameter values

  • Open the screen then select the CPT Accounting option from the left panel.
  • Select the FIY parameter from the grid.
  • Under this define below parameters with the correct document type (NEW) which we created above.
  1. GTECLO1 (Year End Journal Type)
  2. GTEFRW1 (Carry-forward journal type)
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FIY parameters
FIG05: FIY parameter values

Once above all the steps gets done now, run the closing year end process.

Navigate to: Financial -> Closing Processes -> Fiscal Year End

  • Enter all the parameters.
  • Company
  • Leger= Legal
  • C/forward document = NEW
  • C/forward journal = NEW
  • Click on OK button
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Fiscal Year End
Fig06: Fiscal Year End
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Fiscal Year end log
Fig07: Fiscal Year End Log

By doing all above steps, we can solve this error ‘incorrect document type’.

About Us

Greytrix – a globally recognized and one of the oldest Sage Development Partner is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development and implementation competence. 

Greytrix caters to a wide range of Sage X3, a Sage Business Cloud Solution, offerings. Our unique GUMUImage may be NSFW.
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integrations include Sage X3 for Sage CRMSalesforce.com, Dynamics 365 CRM and Magento eCommerce along with Implementation and Technical Support worldwide for Sage X3. Currently we are Sage X3 Implementation Partner in East Africa, Middle East, Australia, Asia, US, UK. We also offer best-in-class Sage X3 customization and development services, integrated applications such as POS | WMS | Payment Gateway | Shipping System | Business Intelligence | eCommerce and have developed add-ons such as Catch – Weight  and Letter of Credit and India Legislation for Sage X3 to Sage business partners, end users and Sage PSG worldwide. Greytrix Sales Commission App for Sage X3 simplifies commission calculations and postings on sales transactions.

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by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button.

Greytrix is a recognized Sage champion ISV Partner for GUMUImage may be NSFW.
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Sage X3 – Sage CRM integration also listed on Sage Marketplace; GUMUImage may be NSFW.
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integration for Sage X3 – Salesforce is a 5-star rated app listed on Salesforce AppExchange and GUMUImage may be NSFW.
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integration for Dynamics 365 CRM – Sage ERP listed on Microsoft AppSource.

For more information on Sage X3 Integration and Services, please contact us at x3@greytrix.com, We would like to hear from you.


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