We may come across a scenario where we get “record already exist’ error while creation of transactions and masters. The problem can be solved by using below steps:
In below screenshot, we have faced an error while creating a product.
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Error On Product Master
This error occurs because the product of sequence number BMS089 already exists in the X3 for the same sequence number.
To overcome this error navigate to
Development > Utilities > Miscellaneous > Sequence Number Values
Select the category of the product i.e. “BMSOL” in Seq counter field and enter number “90” in next value field as shown in below screenshot and click on save.
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Sequence Number Screen
Now again create a product.
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Product Master
Product “BMS090” is created successfully in X3 as shown above screenshot. Similarly, user can solve this problem for other transactions and masters also.
Hope this helps.
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