In the fast growing competitive online business, sustainability and growth is the key. In order to earn profits businesses needs to reduce operational cost, provide quick turnaround time while fulfilling the orders and satisfy their customers. For a complete 24X7 operation of online business processing orders is an integral part. There are various challenges in order processing which can be easily tackled with proper automation.
Online retailers needs to carefully assess the volume of transactions from their online channel. Factors like promotional campaign, festival discounts and new technology, attract customers. If your online store is responsive to these activities then it will certainly generate large volume of orders during the corresponding periods. Merchant must put appropriate process in place in order to quickly process various orders. Your store must display accurate stock status so that orders and shipments are processed on time without any discrepancy. A strong middleware application is required to automate online orders and then key them into the accounting system.
Every business has its own channel for procurement and distribution. It is essential to outline the processing of web orders accordingly. If you are accepting orders from both B2B and B2C customers then transactions needs proper handling. Bulk orders might require specific process fulfilment with accounting department reviewing the payment terms and credit limit of the customers. But order from retailers can be directly and quickly processed. Integrated application is desirable to have feature which can automatically ship and invoice the web orders.
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All-important measures are to be taken into consideration to avoid any errors during order processing. Errors like inaccurate pricing, duplicity of transactions affects the normal processing of business transaction and requires major efforts to correct them.
Manual processing of orders causes various hassle like delay in processing the orders, errors and staff efforts which not suitable for a growing eCommerce business. Merchants who had implemented a seamless integration programs are enjoying various benefits such as reduced operational cost, quick processing of orders, increasing sales, sustainability and customer satisfaction.
Greytrix eCommerce Integration solution assist eCommerce businesses by automating the processing of online orders and seamlessly integrating these orders with our ERP system. Our integration Solution guarantees timely process of orders with complete accuracy. It simplifies the order processing by making the online orders directly reach fulfilment department without any manually intervention. There are no delays in order processing as payments are processed and orders are shipped without any interference by accounts receivable department. After fulfilment is done in accounting system the order statuses are updated in the store. Then the orders are invoiced and notified to the customers. This completes the order processing cycle like a Dream.
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Greytrix eCommerce integration provides an excellent solution to eCommerce business to integrate their ERP with eCommerce marketplace; helps them to overcome challenges and assist them in making their business successful.
For more information on eCommerce Magento integration with your ERP, please contact us at sage@greytrix.com.We will be glad to assist you.