How to solve an error – “Automatic Journal does not allow validation”

As we all know, we need to post the Sales Invoice entry after creation in Sage X3. And after posting, Journal entry of that posted invoice is created automatically.

But sometimes, an error occurs after clicking on the post button on the Sales Invoice screen because of some improper configuration settings. The invoice gets created successfully but it throws an error while posting the same invoice that “Automatic Journal does not allow validation”.

As shown in the below screenshot, Sales Invoice – 100012206INVBC000017 is not getting posted because of the Automatic Journal error.

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Now we will see, how to solve the Automatic Journal error which we are facing while posting the invoice.

STEP 1: Navigate to Sales -> Invoices -> Sales Invoice -> Jump to Invoice Type

STEP 2: In Invoice Type Master, Jump to Sales Automatic Journal as shown in the below screenshot.

STEP 3: After that, in Automatic Journal Master, in Legislations, IND checkbox should be checked. But as you can see in the below screenshot, it is not checked. Due to which we are facing that Automatic Journal error. Check “IND” checkbox and click on “Save” button.

STEP 4: Click on “Lines” button on Automatic Journals screen. After that in Automatic Journals Lines, IND checkbox should be checked in legislation (Refer below screenshot). And it should be checked for all the lines which are getting displayed in the left panel. Select each line from left panel and check the “IND” checkbox in Legislations and click on “Save” button for each and every line after selecting IND legislation to save the changes.

Now, check the same invoice – 100012206INVBC000017 on the Sales Invoice screen, and click on post button.

As you can see, the invoice is getting posted successfully after clicking on Post button. Hence by selecting the IND checkbox in Automatic Journals for all the lines, error will be resolved.

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Greytrix – a globally recognized and one of the oldest Sage Development Partner is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development and implementation competence. 

Greytrix caters to a wide range of Sage X3, a Sage Business Cloud Solution, offerings. Our unique GUMU integrations include Sage X3 for Sage CRM, Salesforce.com, Dynamics 365 CRM and Magento eCommerce along with Implementation and Technical Support worldwide for Sage X3. Currently we are Sage X3 Implementation Partner in East Africa, Middle East, Australia, Asia, US, UK. We also offer best-in-class Sage X3 customization and development services, integrated applications such as POS | WMS | Payment Gateway | Shipping System | Business Intelligence | eCommerce and have developed add-ons such as Catch – Weight  and Letter of Credit and India Legislation for Sage X3 to Sage business partners, end users and Sage PSG worldwide. Greytrix Sales Commission App for Sage X3 simplifies commission calculations and postings on sales transactions.

The GUMU Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button.

Greytrix is a recognized Sage champion ISV Partner for GUMU Sage X3 – Sage CRM integration also listed on Sage Marketplace; GUMU integration for Sage X3 – Salesforce is a 5-star rated app listed on Salesforce AppExchange and GUMU integration for Dynamics 365 CRM – Sage ERP listed on Microsoft AppSource.

For more information on Sage X3 Integration and Services, please contact us at x3@greytrix.com, We would like to hear from you.